Frequently Asked Questions

Here are some frequently asked questions for the Solid Affiliate plugin.
What is Solid Affiliate?

Solid Affiliate is a WordPress plugin that adds everything you need to build, manage, and grow your affiliate program from the comfort of your WordPress dashboard.

What integrations does Solid Affiliate support?

Solid Affiliate integrates out of the box with WooCommerce and WooCommerce Subscriptions. We are working on more integrations with other popular WordPress plugins and SaaS platforms.

Can I use Solid Affiliate on client websites?

You can use Solid Affiliate on any website as long as you have a valid license that is being paid for. If you have multiple websites or client sites, we recommend a larger plan. If you need an even great number of licenses, or have custom need, please contact us.

Can I use Solid Affiliate on multiple webites?

Yes! You can manage all your active websites in your account page under License page (View Websites > Manage Licenses).

How do I issue a refund?

We offer a 60 day money-back guarantee. If you’re unhappy with Solid Affiliate for any reason, e-mail team@solidaffiliate.com requesting a refund and we’ll issue it for you

How to sign in to my Solidaffiliate.com account?

Access your account on Solidaffiliate.com/account. If you’ve forgotten or lost your account password, please use the WordPress reset password tool. If you have issues singing in, please contact our support team.

I need help managing Solid Affiliate licensing

Find and manage your Solid Affiliate plugin license key on your account tab. Can't sign in to your Solid Affiliate account? Please contact our support team.

Does Solid Affiliate work on Multisite?

Yes! Solid Affiliate will work on any WordPress Multisite installation. Learn how does Solid Affiliate work with WordPress Multisite installation.

Is Solid Affiliate GDPR compliant?

Yes! Solid Affiliate is a fully GDPR compliant. Solid Affiliate does not store or process any of your users' personal data, and only uses 1st-party cookies. There is a huge advantage to using Solid Affiliate as more users and web browsers restrict 3rd-party cookies.

Does Solid Affiliate support Multi-level Marketing (MLM)?

No. Solid Affiliate doesn't support multi-level marketing or recruiting systems. If you need this feature, please contact us to let us know

Launch and grow your affiliate program today